Skip to content
Server racks in a data centre

11 · Integrations

Connect where the work already lives.

The commercially important pipes today are the warehouse your events sit in, and the channel your team already reads. Payment links belong on the invoice before you send the first one.

The connections

Health is a morning check. Not an IT-only page.

Each row is a working pipe — in or out. Connected means it is feeding. Error means the credentials died. Not configured means nobody finished setup.

Sonic AI
S

Connected

5

Feeding

Error

0

Credentials hold

Not configured

2

Razorpay · Metabase

PostgreSQL

Usage warehouse · In

Connected

HubSpot

Customers · In

Connected

Chargebee

Catalog · cutover · In

Connected

Stripe

Card on the invoice · Out

Connected

Slack

Billing alerts · Out

Connected

Razorpay

UPI · netbanking · Out

Not configured
Connections · status is the first column

Which way it flows

Some pipes feed billing. The others take it somewhere the team already looks.

Connect a payment provider before the first send, or the invoice goes out with no pay-now link and you chase bank transfers.

  1. In

    Coming in

    Customers from HubSpot, the catalog from Chargebee, usage from PostgreSQL. The point is not to retype what another system already holds.

  2. Out

    Going out

    A pay-now link on the invoice, alerts in Slack, dashboards in Metabase. Sonic does not replace the processor, the chat, or the warehouse.

What connects

Nine pipes, two on request. Each one in or out.

Named connections, with the mark you already recognise — not a row of logos with nothing behind them.

Coming in

In

PostgreSQL

Usage from the warehouse, not a CSV ritual. Point it at a replica and a read-only user.

In

HubSpot

Companies become customers. Clean duplicates before the first pull, or invoices split across both.

In

Chargebee

Catalog and customers for a cutover. Chargebee stays the source of truth until you switch.

Going out

Out

Stripe

A pay-now link on the invoice. Payouts arrive net of fees — match them in bank rec, not one-to-one.

Out

Razorpay

UPI, cards, netbanking. Without the webhook, money arrives and the invoice stays open.

Out

Slack

Billing alerts where the team already talks. A usage spike is worth knowing the same day.

Out

Metabase

Your dashboards inside Sonic. Scope them per organisation. Do not point them at the live billing database.

On request

NetSuite

Post the journal to the GL you already close in. Sonic stays the bill and the trail — NetSuite stays the ledger of record.

On request

QuickBooks

Same shape as NetSuite, sized for a smaller books team. Sonic bills and recognises; QuickBooks stays the ledger.

Not on this list

If your system isn’t listed here, we can still connect it.

These are the pipes we have already built. Most B2B stacks add one more: another CRM, another warehouse, another ledger. Tell us what you run and we will scope the connection on the call — building a new pipe is normal, not a blocker to starting.

Health

A broken pipe does not stop billing. It stops feeding it.

Connection status is a morning check, not an IT-only page. A warehouse in error is how a usage line goes to zero.

Connected
The pipe is working. Credentials hold. Whatever depends on it is still feeding.
Error
The credentials stopped. Billing itself keeps running. Usage invoices go out at zero.
Not configured
Setup was never finished. There is no pay-now link, no alert, no sync — until someone completes it.

Next

See it on your contracts

A walkthrough on the agreements and files you actually bill from — not a slide deck.