Revenue leakage
TL;DRMoney you were owed under a contract and never invoiced — or invoiced wrong and never fixed.
Leakage is quiet: a ramp step that never billed, an uplift clause nobody applied, usage that arrived after the invoice went out, a seat added and never charged, a fuel surcharge on the old index. None of it shows up as an error because nothing failed.
The fix is structural — bill from the contract's terms rather than from memory, and let late data move a draft instead of being forgotten.
Where it happens in Sonic
Next
See it on your contracts
A walkthrough on the agreements and files you actually bill from — not a slide deck.